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Hi Dana.

Let's pick up where you left off. Everything here is short, and nothing assumes you already know the words.

Your path · Service businesses

AI, Without the Overwhelm

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Worth a read this week

Chosen for service businesses working on AI, Without the Overwhelm

NewsAug 3

What changed with AI this month, in three short notes

The only updates worth your attention, and what each one means for a small shop.

Why this is next for you: Covers the same ground as the lesson you're about to watch, in plain words and four minutes.

Read · 4 min

From an ownerJul 28

A contractor's quoting routine, start to finish

Ray walks through the hour he saves every Friday, and the parts he still does by hand.

Why this is next for you: Shows a real owner writing the kind of customer messages your next lesson has you drafting.

Read · 6 min

ReadJul 21

When not to use it

Four moments where writing the message yourself is simply the better call.

Why this is next for you: A useful counterweight to your next lesson: where to keep your own hands on the wording.

Read · 5 min